www.terracefence.com

CertainTeed warrants to the original homeowner/consumer that its Bufftech vinyl fence

products will be free from manufacturing defects–including peeling, flaking, blistering

and corroding–when subject to normal and proper use.

Should any such defect occur during the lifetime of the original purchaser

(and as long as the original purchaser is still living and retains ownership of

the property), CertainTeed will repair or replace, at its option, the defective

fence product. Except during the SureStart™ protection period, described

below, CertainTeed also reserves the right to refund the amount paid by the

original owner for the fence.

CertainTeed shall not be liable or responsible for labor charges or other expenses

whatsoever in connection with removal or installation of either the original or

replacement product.

In the event of repair or replacement under the terms of this warranty, the original

warranty shall apply to the repaired or replacement fence material, and will

extend for the balance of the warranty period in effect at the time the material

proved defective.

The lifetime coverage offered by this warranty automatically ends upon the sale of

the property or death of the last of the original owners of the property at the time

of installation.

The lifetime coverage offered by this warranty is designed to cover individual homeowners

only. In the case of fence material purchased by, or installed upon property

owned by, corporations, governmental agencies, partnerships, trusts, religious organizations,

schools, condominiums or cooperative housing arrangements, or installed on

apartment buildings or any other type of building or premises not used by individual

homeowners as their residences, the warranty period will be 30 years following the

installation of the fence.

CertainTeed vinyl fence products are covered by SureStart protection for a period of

five years following the date when installation has been completed. Under this warranty

feature, CertainTeed, at no charge, will repair or replace, at its option, any fence

proven to be defective during the five-year SureStart period. CertainTeed’s maximum

liability under SureStart will be equal to the reasonable cost to replace the defective

fence at its current value, including labor.

This warranty does not provide protection against any failure, defect or damage caused by

situations and events beyond normal exposure conditions, including but not limited to:

• Misuse, abuse, neglect or improper handling or storage;

• Improper installation or installation not in strict adherence to CertainTeed’s written

instructions;

• Use of accessories which do not properly receive and/or secure CertainTeed fence;

• Impact of foreign objects, fire, earthquake, flood, lightning, hail, hurricane, tornado or

other casualty or act of God;

• Movement, distortion, collapse or settling of the ground or structure on which the fence

is installed;

• Any other cause not involving manufacturing defects in the material supplied by

CertainTeed.

The fence is not warranted against discoloration or other damage caused by air pollution

(including but not limited to metal oxides or metallic particles), mildew, exposure to

harmful chemicals or normal weathering from the elements.

Normal weathering is defined as exposure to sunlight and extremes of weather and atmosphere

which will cause any colored surface to gradually fade, chalk, or accumulate dirt or

stains. The severity of any condition depends on the geographical location of the fence,

the cleanliness of the air in the area, and many other influences over which CertainTeed

has no control.

Notwithstanding anything set forth above, the fence is warranted against yellowing of the

product due to normal weathering from the elements.

CertainTeed shall have sole discretion to determine, based on reasonable criteria, whether

the fence is suffering from normal weathering. If the fence weathers to a degree determined

by CertainTeed to be beyond normal, CertainTeed will either repair or provide

replacement material, at its option, for the defective fence. CertainTeed also reserves the

right to refund the amount paid by the original owner for the fence material and accessories

(but not including the cost of its initial installation).

This warranty does not apply to fence which has been painted, varnished or coated over

the manufacturer’s original finish.

CertainTeed reserves the right to discontinue or modify any of its products, including the

color, without notice to the homeowner/consumer, nor shall CertainTeed be liable in the

event the replacement material may vary in color or gloss in comparison to the original

product as a result of normal weathering. If CertainTeed replaces any material under this

warranty, it may substitute products designated by CertainTeed to be of comparable quality

or price range in the event the product initially installed has been discontinued or modified.

The warranty is not transferable, with the exception of the following circumstance:

In any instance in which the property owner at the time of installation is not an

individual homeowner, then in the event the ownership of the fence reverts or is

transferred by the property owner at the time of installation to an individual

homeowner within the original 30-year warranty period, then the lifetime coverage

offered by this warranty shall apply to the homeowner to whom ownership passes.

Under no circumstances shall the lifetime coverage apply to common perimeter or

common pool fencing.

THIS WARRANTY REPLACES ALL OTHER ORAL OR WRITTEN WARRANTIES,

LIABILITIES OR OBLIGATIONS OF CERTAINTEED. PERTINENT STATE LAW

SHALL CONTROL FOR WHAT PERIOD OF TIME FOLLOWING THE SALE A

HOMEOWNER/CONSUMER MAY SEEK A REMEDY UNDER THE IMPLIED

WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR

PURPOSE. IN NO EVENT SHALL CERTAINTEED BE LIABLE FOR CONSEQUENTIAL

OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING ANY

DAMAGE TO THE BUILDING, ITS CONTENTS OR ANY PERSON THEREIN,

RESULTING FROM THE BREACH OF THIS WARRANTY. CERTAINTEED DOES

NOT AUTHORIZE ITS FIELD REPRESENTATIVES, DISTRIBUTORS OR DEALERS

TO MAKE ANY CHANGE OR MODIFICATION TO THIS WARRANTY. SOME

STATES DO NOT ALLOW LIMITATIONS ON, OR THE EXCLUSION OF, INCIDENTAL

OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS MAY

NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights

which may vary from state to state.

The homeowner/consumer must promptly notify CertainTeed in writing of any

manufacturing defect and provide proof of the date of purchase and installation,

as well as proof of property ownership. All notifications should be sent to:

CertainTeed Corporation, 231 Ship Canal Parkway, Buffalo, NY 14218, Attn:

Consumer Services Department. The consumer may be required to submit a

sample of the defective material to CertainTeed for analysis. CertainTeed will

then investigate the claim and may examine the material claimed to be defective.

If a defect covered by this warranty is confirmed, CertainTeed, within a

reasonable amount of time after the inspection, will repair or provide replacement

material for the fence, or refund the amount paid by the original owner

for the fence and accessories, per the terms of this warranty.

While CertainTeed vinyl fence resists most common household stains like oil and

grease, it will become dirty like any other product that is exposed to atmospheric

conditions. Chalk may also accumulate on the surface. This is a normal condition

for all pigmented materials which are constantly exposed to sunlight and the elements.

Soil, grime and chalk can be simply removed with the help of your garden hose and

a bucket of soapy water.

If especially stubborn stains cannot be removed with normal household detergents,

request a cleaner from your contractor. Always test cleaner on an inconspicuous area

before full use.

Mildew may be a problem in some areas. It appears as black spots on surface dirt and

is usually first detected in areas not subjected to rainfall, such as under eaves and

porch enclosures. For removal, prepare a solution as shown. CAUTION: Greater

concentrations may cause damage to the vinyl materials.

Mix together: 1/3 cup detergent (Tide, for example)

2/3 cup Trisodium Phosphate (Soilax, for example)

1 quart 5% Sodium Hypochlorite (Clorox, for example)

3 quarts of water

If the above solution does not readily remove the mildew spots, request a mildew-type

cleaner from your contractor.

The chemical agents referenced herein may be hazardous to the user or to the environment.

Be sure to follow all precautions and warnings on the product label, and particularly

those which may be necessary to prevent personal injury. Please dispose of these

chemical agents in a manner prescribed by the manufacturer. If you are unsure how

to use or how to dispose of these chemical agents, contact the manufacturer of these

products for instructions.

CertainTeed exterior vinyl building materials require little maintenance for many

years. Nevertheless, common sense dictates that builders and suppliers of vinyl

products store, handle and install vinyl materials in a manner that avoids damage

to the product and/or the structure. Owners and installers should take a few

simple steps to protect vinyl building materials from fire. Rigid vinyl fence is

made from organic materials that will melt or burn when exposed to a significant

source of flame or heat. Building owners, occupants and outside maintenance

personnel should always take normal precautions to keep sources of fire, such

as barbecues, and combustible materials, such as dry leaves, mulch and trash,

away from vinyl fence.